Shipping & Delivery
Shipping Confirmation
Once your order has been successfully placed, you will receive an email confirmation with your Order Number and Order Details.
Please double check that your shipping address is correct. Our warehouse processes orders quickly, and we are unable to make adjustments once label has been printed and the order has been picked up by our carrier service.
When the order is shipped, you’ll receive a shipping confirmation email with tracking information. Please note that orders typically take 4-5 business days for processing before being shipped.
Order Changes
We work hard to help you get your orders as quickly as possible. As soon as your payment is accepted and the order is confirmed, it is immediately in process to be shipped. This unfortunately means NO changes can be made to your order once it is placed. There may however be time to cancel your order altogether so you can start fresh. Please email us at info@circa-1970.com as soon as possible with the subject line "Cancellation" and your full name and order number. No guarantees, but we’ll let you know what we can do!
Lost or Stolen Packages:
CIRCA 1970 is not responsible for packages marked as delivered by the carrier. It is the customer's responsibility to ensure a safe delivery location and to track their package using the provided tracking information.
If you believe your package has been lost or stolen after being marked as delivered, please contact the carrier directly to file a claim. CIRCA 1970 will not issue refunds or replacements for orders that have been marked as delivered by the carrier. However, we will assist customers in providing any necessary documentation or information required for the carrier's investigation.
If you have any questions or concerns about lost or stolen packages, please contact our customer service team for assistance.
Shipping Costs
United States: US Standard shipping costs are determined by shipping address. USPS Standard shipping on all orders less than $50 before taxes and shipping is based on shipping address and free for US orders of $50 or more before taxes and shipping (including AK and HI). Please note that order processing may take up to 2 business days after the order is placed for standard shipping.
USPS Priority Shipping and UPS shipping is also available for an additional cost.
Taxes
US: All applicable sales tax will be charged on your order total based on shipping destination. Taxes will be itemized on your final order confirmation receipt.
Please email info@circa-1970.com with any additional questions regarding shipping and delivery.
Returns
Return Policy
At CIRCA 1970, we take great care in formulating our products with the highest quality ingredients. Due to the nature of our products, we are unable to accept returns.
If your order arrives damaged or there is an issue with your purchase, please contact us at info@circa-1970.com and we will gladly assist you.
Exchanges
At the moment, we do not accept exchanges.
Refunds
Once the damaged returned item has been delivered to our warehouse, your refund will be issued.
Credit card refunds will process within 10 business days, depending on your credit issuer.
